Pick the right plan
At a glance
Starter | Pro | Business | |
|---|---|---|---|
Active users | 1,000 | 25,000 | Unlimited |
Help articles | 25 | 100 | Unlimited |
Webhooks | — | 3 | 25 |
PostHog + Discord | — | ✓ | ✓ |
Custom branding | — | ✓ | ✓ |
SLA | — | — | ✓ |
Dedicated CSM | — | — | ✓ |
How to pick
Just starting? Stay on Starter (free). You'll hit the user cap before the article cap.
Charging customers? Move to Pro when you connect your first integration or hit 1,000 active users.
Enterprise sales? Business for SLA, audit logs, and dedicated success.
Change anytime
Open Settings → Plan & Usage. Upgrade is instant. Downgrade takes effect at the end of your billing cycle.
Annual saves 20%
The annual toggle on the checkout page saves you a couple months. Plus you get a single invoice your finance team will love.