Help Center 2.0 — answers that scale

Your Help Center just grew up. Folders, search, and feedback signals bring the kind of structure your users hope for — and the kind of insight you need to keep getting better.

What is new

• Folders. Group articles the way your users actually think about your product.

• Search that finds it. Faster, more forgiving search across every article.

• Helpful / Not helpful. Capture per-article sentiment so you know what is landing and what is not.

• Analytics in plain English. See which folders work, which articles stall, and where to focus next.

Why it matters

Most help centers are graveyards — written once, never measured, never updated. This release turns yours into a living thing. Users find answers faster, and you find out exactly where to invest next.

Open Help Center → Folders to organize your first stack.