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Live Inbox — talk to your users without leaving the app

Every submission your widget collects now lands in a live, scrollable inbox built for actual conversations. No more digging through forms or copy-pasting into email.

The Releaseo Live Inbox — a customer message thread with a reply field.

What is new

  • Threads, not tickets. Each conversation reads like a chat, with the original message and every follow-up in order.

  • Message counts and pagination. Catch up on busy days without losing your place.

  • Instant signals. New messages appear the moment a user hits send.

  • A reply field that means it. Write back from inside the app — your user gets it where they left off.

Why it matters

A submission you cannot reply to is just a feature request — and a feature request is a great way to lose a customer. Releaseo now treats every contact as the start of a relationship, not the end of a form.

Open the Inbox to see what your users have been saying.

How was this update?